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3.7 | 64 Reviews

5.0 cu. ft. Top Load Energy Star Washer with Impeller, TurboDrum™, SlamProof® Glass Lid, & Water Plus

LG WT7150CM

Features

  • 5.0 cu.ft. Mega Capacity lets you fit more in every load
  • TurboDrum™ Technology - for an enhanced but gentle clean
  • 6Motion™ technology uses different wash motions for a thorough clean
  • Troubleshoot quickly and efficiently with SmartDiagnosis™.

Quick Specs

  • Type: High Efficiency Top Load Washer
  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • WiFi Connected: Yes

See More

 
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See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency. 3

SEE RATINGS CHART

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Tough on Dirt. Easy on Clothes

Turbo Drum creates a powerful water flow for an enhanced but gentler clean.

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Cold Wash Without Compromise

Cold Wash technology penetrates deep into fabrics, for cold water savings with warm water performance.

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Get It All Done In Less Time

Mega Capacity (5.0 cu. ft.) means you have even more room to do laundry in fewer loads.

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Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

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Water Plus - Whenever You Choose

The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

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Here to help

Smart Diagnosis helps the service center diagnose problems over the phone, or with the ThinQ app on your smartphone , helping you minimize inconvenient service calls.

See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency. 3 SEE RATINGS CHART

Tough on Dirt. Easy on Clothes Turbo Drum creates a powerful water flow for an enhanced but gentler clean.

Cold Wash Without Compromise Cold Wash technology penetrates deep into fabrics, for cold water savings with warm water performance.

Get It All Done In Less Time Mega Capacity (5.0 cu. ft.) means you have even more room to do laundry in fewer loads.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Water Plus - Whenever You Choose The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

Here to help Smart Diagnosis helps the service center diagnose problems over the phone, or with the ThinQ app on your smartphone , helping you minimize inconvenient service calls.

Features

  • 5.0 cu.ft. Mega Capacity lets you fit more in every load
  • TurboDrum™ Technology - for an enhanced but gentle clean
  • 6Motion™ technology uses different wash motions for a thorough clean
  • Troubleshoot quickly and efficiently with SmartDiagnosis™.
  • Water Plus option adds extra water for bulky items
  • With ColdWash™ technology, clean like warm and save like cold
Laundry Appliance Capacity
Capacity 5.0 cu. ft.
Summary
Delay Wash Yes
Dial-A-Cycle™ Yes
Electronic Control Panel with LED Display Yes
Intelligent Electronic Controls with Dual LED Display Yes
Electric Dryer Option DLE7150M
Gas Dryer Option DLG7151M
Series LG
Touch Buttons Yes
Type Top Load Washer
Type of Display LED
Energy
ENERGY STAR® Certified Yes
IMEF 2.06
IWF 4.3
Washer Programs
No. of Washer Programs 8
Washer Programs Bedding, Deep Wash, Delicates, Heavy Duty, Normal, Speed Wash, Tub Clean, Waterproof
No. of Washer Options 9
Washer Options Signal, Control Lock, Rinse+Spin, Cold Wash, Delay wash, Extra Rinse, Soak, Spin Only, Water Plus
No. of Wash/Rinse Temps 3
Wash/Rinse Temps Cold, Hot, Warm
No. of Spin Speeds 3
Spin Speeds High, Low, Medium
Water Levels Load Sensing
No. of Soil Levels 3
Fabric Care Features
ColdWash™ Option Yes
SmartRinse™ Jet Spray System Yes
Laundry Appliance Convenience Features
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Remaining Time Display/Status Indicator(s) Yes
True Balance® Anti-Vibration System Yes
3-Tray Dispenser Yes
Add Garment Indicator Yes
Forced Drain System Yes
SlamProof™ Lid Yes
Laundry Appliance ThinQ® Smart Features
SmartDiagnosis™ (v3.0) Yes
Motor
Axis Vertical
Max RPM 800
Motor Type Inverter Direct Drive Motor
Impeller/Agitator
Impeller Yes
Materials and Finishes
All Available Colors Middle Black (M), White (W)
Cabinet Painted Steel
Lid Black-Transparent Glass
NeveRust™ Stainless Steel Drum Yes
Power Source
Washer Electrical Requirements 120V @ 60Hz.
Ratings CSA Listed
Washer Power Source Type Electric
Dimensions
Carton (WxHxD) 29 5/8" x 46 3/8" x 31 3/8"
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/4" H with lid open)
Weight (Carton) 146 lbs.
Weight (Product) 128 lbs.
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174050217

Quick Specs


  • Appearance

  • Type: High Efficiency Top Load Washer

  • Dimensions

  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

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LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 12/5/2024 to 1/1/2025 Must be postmarked by: 3/1/2025

Receive up to a $1000 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 3/1/2025.

Poster Image

6Motion™ Technology

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

67% of reviewers recommend this product.

1 Stars

Jordanmak 12/8/2024

The worst washer I have ever had. I was so excited to get an upgrade from the basic. But sadly wish I had my old cheap one back. It is constantly unbalanced so the spin cycle wont work. Then when you redistribute the clothes it refills with more water and then gives the same error code. Ive been fighting with it for over 4 hours and my clothes are soaking wet so there isnt much I can do with them. So much for smart technology and water saving.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Huge size

Gaz94 12/2/2024

I bought this washer and dryer set due to the size and Im in absolute love with it Highly recommend I get my laundry done in half the time. We are a family of four with two big dogs and its a walk in the park completing the laundry now.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Worst washing machine ever.

Milena Halek 11/29/2024

This is the worst washing machine that I have ever used. It does not wash or clean your clothes. They come out dull and grungy. The new technology means no agitation of your clothes so they just sit there in about a teaspoon of water.
Originally posted on lg.com

No, I do not recommend this product

Features

 

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5 Stars

Great machine

Mamaschack2 11/23/2024

Love this machine Cleans well Lots of room in there
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great product

Miichii 11/3/2024

Omg In love Way better than I imagined. I have the washer and matching dryer my only complaint is there is no dryer light.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Quick and easy

WT7150CM 10/22/2024

I bought my washer/dryer a month ago and I love how easy it is to use and how well my clothes get cleaned.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love my washer

Bpmari90 10/15/2024

Recently purchased the LG washer and was more than satisfied with its performance. Ive been slowly replacing appliances in my home to LG and once again found an appliance that is worth every cent.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Works very well.

Davey2 9/10/2024

Bought the washer a few months ago as to replace an old machine. The LG has worked great no problems.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

LG WT7150CM: Quiet Efficient Large Capacity

Hodl420 9/7/2024

Great washer TurboWash3D cleans well quiet fits big loads. Tub is deep but easy to use. Highly recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
3 Stars

It washes well but still have a hard time to reset

LG direct drive washer 9/2/2024

I am short so I have a hard time getting the clothes out of the washer.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Excellent replacement for my old washer

HVisbal 8/23/2024

Excellent replacement for my old washer energy saving.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love LG

Germannini 8/9/2024

Love my new washer dryer set. Everything about it went smooth with delivery. I love the set. No issues .
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dont buy LG washers

Judi Keller 8/1/2024

I hate this washer as any piece that gets washed must be ironed because there is no normal permeate press cycle and normal spin is high or medium. I have never experienced that with any washer I have owned in the past. I wouldt recommend it or LG washers to my worst enemy. I have had several repair people out under warranty and have been told it is the government regulation which I do not believe
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Opportunity to correct a noisy issue

mpsjc777 6/26/2024

Technician was able to quickly resolve the noise issue and the dryer has been working wonderfully Than you
Originally posted on lg.com

Yes, I recommend this product

1 Stars

adil2024 5/30/2024

impelor not able to clean cloths whitch stay on top and most of the time i have to keep checking water level. it s so frustrating. sensors are not perfect for water level.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great features

Makala22 5/5/2024

i bought this 2 weeks ago and i absolutely love it it washes our clothes so good and it senses how much laundry is in the washer so it knows exactly how long to wash
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Smartest washer around

LG7150 3/18/2024

We got our new washer a little over a month ago. This has got to be the most smartest washing machine ever Throw your clothes in with the soap in the designated area set the settings and turn it on.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Great value

Home SC 3/18/2024

So far it has performed very well and are pleased with how it works.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great features yes.

ours5 3/15/2024

This beautiful machine entered our home about two months ago does a great job love the slow closing lid and huge tub.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

No not but this washer

Ayekah 2/18/2024

Id give it zero stars if I could. Washer beats the devil out of clothing and come out wrinkled. Only option is to use deep fill and even at that youre not getting a that much more water. Cant say the clothes are cleaner. Most important LGs customer service sucks. Badly and LG does not stand behind their products.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Love it

Rhonda1972 2/14/2024

I bought this because my old one went out I needed something NOW. Most stores dont have stock. I only had 3 options. What made buy the LG was drum capacity and price.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Awesome

Cw512 2/13/2024

It just me but I love it... Works great big enough for everything I own lol...
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Mattie Sims 1/28/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Large and easy to use

tflien 1/10/2024

So far we have been really happy with our washer Were able to fit in quite a bit more clothes and bedding compared to our old one. Despite adding more clothing volume to our loads they still seem to come out clean. Super easy to use machine.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Do NOT buy from LG.com

JustWantToDoLaundry 1/7/2024

Do NOT buy directly from LG.com. I just received an email from LG asking me to rate this washer that began with Now that youve had some time to enjoy your new washer. The trouble is I havent. The entire delivery installation and follow up customer service has been the worse I have ever encountered. The delivery and installation was originally supposed to be on 12/27. On the evening of 12/26 I received an email from the 3rd party logistics company saying delivery was delayed and to call to reschedule. I called and the 3rd logistics company said they hadnt received the item. I called LG and they said it had shipped but had no way to track where it was. FedEx and UPS can tell me where the smallest package currently is but LG apparently has no way to tell where a large dryer is currently located. I had to call 3rd party logistics company back and reschedule and hope for the best. It was rescheduled for 1/3 because they only deliver on Wednesdays in my area. The washer and dryer were delivered on 1/3 but they did not bring the dryer vent I had paid for installation on both so couldnt install. The 3rd party said to call LG. I called LG and they said call the 3rd party logistics company. This back and forth went on for a while until someone from the 3rd party called in response to how I answered their survey. She was wonderful and arranged for someone to come install dryer the next day. During my calls with LG I had requested to speak to a supervisor and was told it would be 24-48 hours for a supervisor to contact me. So on 1/4 the tech comes to install the dryer and when plugged in immediately blows the circuit. He tells me is either circuit or bad dryer and he has no way to tell. It is a brand new home so I call builder and he sends electrician on 1/4. The circuit is fine so dryer is bad. Time to call LG customer service again. My previous calls to their CS line the calls were slightly garbled but on this day the calls were extremely garbled and unable to really tell what was being said without a lot of repeating and telling the rep to speak slowly. Maybe every 5th word could be understood. The rep goes thru his call response grid putting me on hold several times to speak to experts and then tells me I have to call LG service and he would transfer me. It was a cold transfer and I had to start from the beginning again. He informs me I need to speak to online sales CS and request replacement dryer and he would transfer me another cold transfer. The only positive of the LG service CS was the call was clear. Back to online sales CS and another extremely garbled call. I explained what service had said and she insisted on going thru her call response grid putting me on hold twice to speak to experts and then says I need to call LG service. I had to once again repeat I had already done that. Put on hold again and then comes back on to say will process replacement. Then goes on to say I need to agree to terms and conditions of replacement but do to garbled line couldnt understand what those terms and conditions were. I finally just agreed to them without knowing what they were. I once again requested supervisor and was told it would be 24-48 hours to speak to supervisor even though the original 48 hours had passed with no call. The rep was unable to tell me when this replacement dryer was coming. I finally received a call from supervisor on 1/6. All she wanted to do was say I apologize. She couldnt tell me when replacement would come. When I asked if she wanted to hear about my experience with her company she actually said No I can read the notes. At this point I stated I wanted to return both the washer and dryer and she informed me there would be a restocking fee on the washer. I told her that was unacceptable and requested manager. She informed me it would be 24-48 hours to hear back from manager. So I still have no ability to do laundry. The call with supervisor the line was slightly better but still garbled. It was 72 hours before I received the call from the supervisor. If the supervisors and managers are this overloaded I must not be the only one receiving poor customer service from them. I would still probably buy LG appliances but would NEVER buy directly from LG. I usually buy from Best Buy and their delivery and installation is always flawless and free with their membership program. At this point I told the supervisor if I dont hear back from a manager by 1/8 I would have no choice but to protest the charge with my credit card company as they had not provided what I had paid for.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Becky67 eetu 12/21/2023

Awesome washing machine Lowes had great customer service too
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Washer lg

Becky w 11 12/16/2023

Great new lg machine. Love the big basin. Easy to use
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

Excellent Washer

Becky Wright 12/16/2023

Excellent Washer. Very Satisfied. We like how large the basin is. It really washes clothes great.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Such a great washer

Felixcat2 12/16/2023

This washer is ideal. Can fit my entire king bedding in it. Plus the extra is it is so quiet. The reminder ringer is so pleasant. Im extremely please so far with this product.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Washer Woes

Jjn75 12/6/2023

Customer service has been excellent I had some issues with washer turned out the machine had been installed incorrectly and they sent someone out and it has been great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Need a english speaking repairman

Still not working 12/5/2023

this is still broken and I just have not been able to spend hours getting a live person on the phone. The person who evening came 3 week after I contact lg did not speak english and he had to draw me a picture but honestly i dont know if he understood what i was saying.? Sad to say your customer service for repairs are awful
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Poor Excuse for a Washer

MommaChele 12/5/2023

Ive always considered LG a reliable workhorse brand. So I had high hopes when purchasing this washer and its matching dryer. I should have lowered my expectations. Pros: The slow close glass lid keeps it from slamming and allows a clear view of the wash cycle. The machine seems sturdy and will hopefully last a while. On Deep Wash and on Bedding it seems to do an adequate wash job. Cons: On Normal cycle the clothes are never submerged in water during the wash cycle no matter the size of the load. Since there is an insufficient water level there are times that some items come out with never having gotten completely wet and therefore were NOT washed. Also since there is an insufficient water level the impeller drags the lowest items across the bottom of the machine so roughly that its wearing them out quicker. Anything longer than a foot long sleeves pants towels sheets etc just gets rolled and tied into knots or tight bundles and anything caught within the bundle doesnt get washed and sometimes doesnt even get wet. While it does seem to wash okay on Deep Wash or Bedding it fills the tub almost to the rim. So using this cycle in place of the Normal cycle just negates the whole reason for purchasing an expensive High Efficiency washer. Specific Example: I started a Normal cycle with 3 towels 1 pair of jeans a hand towel and a washcloth. After 15 minutes into the wash cycle one leg of the jeans was completely dry sitting on top of the load. After 20 minutes the jeans were finally wet but the towels were rolled into a tight bundle that just rolled with each impeller turn. The bottom of the washer was visible for the entire wash cycle and the water didnt even cover the impeller. It wasnt until the rinse cycle that water actually covered the impeller and barely covered the wash load. If I want anything more than a handful of items sufficiently washed I need to waste water by using the Deep Wash cycle which thereby limits my daily washing ability since I have a septic system.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Awful all around

BillL482 12/3/2023

Overall using this machine has been miserable. The user interface is focused on preset options so its hard to adjust the settings. The set of preset options is also pretty limited. As one example there seems to be no way to select a low heat setting. Even if you choose cold water at the end of a cycle the clothes are all absurdly hot. During a load there is not a good way to tell where in the cycle your load is. This is especially bad because the time estimates are terrible and constantly adjust. And some loads take a VERY long time. I just had one load that went for three hours. Also the clothes come out wrinkled every time so they look terrible if you want to something like drying them on a drying rack. Out of all the washing machines I have used this is by far the worst.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

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4 Stars

Poorly installed and disrespectfully of home

Hawk 73 11/30/2023

The top loader seems to be working well. The delivery people lack any understanding of how a home should be taken care of. The machine was hooked up wrong. Hot to cold and cold to hot. The LG people wanted picture me to pull the machine out from the wall.. I am not the employee but widow who bought new so she didnt have to do anything of the such Where is service today. How sad that the consumer has to do the work and is in question for the malfunction of the machine. Very disappointed with the way the company tries to solve a problem.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Excellent Machine

Romeo39 11/20/2023

I purchased this last month. Thank you for making such an excellent product. The tub is nice and large. Now I do less loads of laundry which saves me time and money. I would definitely recommend this product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Leave the wash to me honey

Brian Halsey 11/1/2023

So spacious inside the drum slim appearance and great features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great washer

DLewis13 10/25/2023

My washer is paired with DLG7151M gas dryer . We are very happy with both washer dryer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Good quality product

LG Review 2023 10/4/2023

Very quiet easy too used Sounds after used but I have difficulty Connecting it to my phone app Dont know why
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Nice to have a new washer

Anitals 10/2/2023

I was surprise there is no way to adjust the size of a wash load or how long a wash cycle but it is nice to have a new machine
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Worst ever

MCullen 10/2/2023

They call it a washing machine but it doesnt wash. Poor agitation that doesnt ensure cloths will get cleaned. Especially poor at cleaning sheets and blankets. Our is going to the dump and we will buy a machine with a real agitation. Dont waste your money on this model.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

PegPagan 9/9/2023

I really like our LG washer/dryer. Energy efficient.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

SO MANY OPTIONS

RABREA 9/9/2023

Ive had this machine for a year now and I am very happy with the quality overall. The options allow me to provide the best service for all of my laundry from bed linens to delicate intimates. I will definitely buy this brand again if and when necessary. Its performing so well that may be a long time in the future.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Product

Holly9022 9/7/2023

I love my New washer. Its better then I expected to be because it take half the time to do laundry. I love that it save water and time I love all my Lg appliances but I still need a new dryer. We have a refrigerator and stove that we Love
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Ron Espenshade 9/6/2023

The washer does a great job but I wish I had never registered it because I am daily bombarded with LG texts and advertisements even though I have unsubscribed twice and texted you to please stop this nonsense and delete me from your message list.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

First time buying impeller and I hope it lasts

lahines25 8/28/2023

This is my first time purchasing an impeller washer. I am pleasantly surprised so far. I can load up this washer so I only have to do one load of laundry per week 2 active people in the household. I also am able to put towels and clothes together with how much this washer can hold One thing I didnt see in the controls is a rinse only cycle. Otherwise this is a very basic washer with standard cycles. Nothing special or fancy about it but so far is very functional. I hope this lasts
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Customer Service Issue and Instruct Manual Wrong

Communication Snafu 8/24/2023

The LG washer works once you figure out how to deal with the syphoning problem. The instruction manual on page 13 says to insert the drain hose in the standpipe and to make sure that no more than 8 inches of the drain hose is so inserted. In reality that is not the issue - the issue is that the drain hose turn must be above the top of the washer otherwise siphoning will occur. The washer will continually be drawing out water and will stop cycling after the initial wash cycle. Despite numerous conversations with Customer Support none really knew about this and instead suggested resetting the control panel every time and some said power off than then use a 5 second power button push while other said power down with an unplug event included and then after a 60 second delay an then a power button push. Those reset the control panel and if you select Deep Fill you may be able to cycle the washer for a time. So ultimately the repair company who came to the house showed me the real issue and the fix. I was ready to hire someone to take this back to Lowes as a lemon. So I am glad the washer seems to be working now. On another note why does this form say to check I received this product free or at a discounted price I did not however I do want to be included in the sweepstakes and obviously this opinion is honest so I checked that box. More miscommunication on your part.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Awesome washer for the price

jeepmichelle 8/15/2023

I bought this unit for my new house and Im so glad I did. it is so efficient and quiet. plenty of cycles to choose from. I even switched to detergent pods I love my new washer
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Works well

AverageJoe22 8/13/2023

I bought this washer from Costco July 4 sale. It has been working well. I would have put a five star review but it came with a detached hose so once it was installed it leaked all over the basement floor which was a disaster. LG was able to send a technician within a week to get it fixed and its been working great since then
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Terrible

Stevermoss1 8/11/2023

Bought May 27 tore up July 10 Terrible out of country service.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

BEST EVER SO FAR

RABREA 8/10/2023

I have had this washer for almost a year effective this month. I have been pleased with the performance. There are some options that took me a while to figure out but reading the manual helps. The only downside to this is that when you call for maintenance they put you through the paces of checking the machine for issues reading from a script on their computer I was on for 45 minutes and then they tell you it doesnt warrant a service call. Live with it. Not what I expected. Of course your call goes to a foreign country so what can you expect. Also I was requesting service on both the washer and the dryer but the same agent could not handle both calls and I had to be transferred. That made no sense.
Originally posted on lg.com

Yes, I recommend this product

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Value